Mind Matters, P.C. patients are seen by appointment only. We will do our best to schedule a time that is convenient for you.  When you schedule an appointment with one of our clinicians, this time is reserved for you, and in order to provide the highest standard of care, it is essential for all patients to attend and arrive on time for all scheduled appointments. 

If you cannot keep your appointment, we require notification at least 24 business hours prior to the scheduled start time of your appointment, in order to avoid being charged a missed appointment fee. This allows the Front Desk staff the opportunity to offer your appointment time to another patient.

APPOINTMENTS NOT CANCELLED AT LEAST 24 BUSINESS HOURS IN ADVANCE WILL BE CHARGED THE FOLLOWING MISSED APPOINTMENT FEE: 

Physician / Nurse Practitioner:  

Long Appointment = $250.00

Short Appointment = $150.00

Psychologist / Therapist / Counselor / Social Worker

Long Appointment = $150.00

APPOINTMENT REMINDERS:

As a courtesy, our automated messaging system provides appointment reminders in the form of either a telephone call or SMS text message, in addition to an email notification. Patients may also view upcoming scheduled appointments by logging in to their Patient Portal account, or by calling the our office at (503) 352-0468 during regular business hours.  

*Please note insurance companies do not reimburse for missed appointments, and fees are the financial responsibility of the patient and/or patient guardian. Please read the Mind Matters, P.C. Cancellation and Missed Appointment Policy for complete details.